Terms & Conditions

Service Nature

• We provide personalized digital products and experiences.
• Products are created for entertainment, inspiration, and customer enjoyment.
• No physical goods are shipped unless clearly stated.

Customer Responsibilities

• Provide accurate order details and contact information.
• Upload suitable images/details where required.
• Use services lawfully and respectfully.

Payments

• All prices are listed clearly before checkout.
• Payments are processed through secure third-party gateways.
• Fraudulent or suspicious orders may be cancelled.

Delivery

• Delivery timelines vary by package selected and order volume.
• Delays may occur if required customer details are missing.
• We aim to communicate major delays proactively.

Intellectual Property

All website content, branding, designs, and custom materials remain protected intellectual property unless ownership rights are explicitly granted.

Limitation of Liability

DivineSoulmate is not liable for indirect losses, expectations, or personal interpretations arising from entertainment-based products or content.

Account & Access

We may restrict access, reject misuse, or block abusive activity to protect customers and platform integrity.

Contact

Questions regarding these terms may be sent to:

support@divinesoulmate.co.in